Financial Services Guide

This FSG must be read in conjunction with the Authorised Representative Profile below, as it forms part of this FSG. It provides detailed information about your individual financial adviser, such as their contact details, Authorised Representative number, and the types of financial products they can advise and deal in.

Please retain both the FSG and the ARP for your reference and any future dealings with Lionsgate. The providing entity, being your Authorised Representative, acts for Lionsgate when providing authorised financial services.

You might receive the following documents to help you make an informed decision on any financial strategy or recommended financial product.

Statement of Advice (SOA). All personal advice provided to you will be outlined in an SOA. The SOA will contain personal advice, the basis on which it is given, the reasons it is in your best interests, details of fees, commissions and information on relevant associations. Where further advice is provided that involves a significant change you will be provided with an SOA. Where further advice is provided that does not involve a significant change, your financial adviser will make a record of the advice (ROA).

Product Disclosure Statement (PDS). You will receive a PDS if your financial adviser has provided advice on a particular product. A PDS will contain the key features of the financial product, significant risks and benefits, and fees associated with the financial product.

Lionsgate holds an Australian Financial Services Licence (AFSL) issued by ASIC and is wholly Australian owned and operated. Lionsgate conducts business through a network of financial advisers who are appointed as its Authorised Representatives under its AFSL and are each on the Register of Authorised Representatives maintained by ASIC (“the ASIC Register”). ASIC has allocated Authorised Representative numbers to all Authorised Representatives.

Your financial adviser can offer a range of insurance, investment, superannuation and retirement strategies and products. Lionsgate maintains an Approved Products List (APL), a copy of which can be supplied to you upon request.

Your adviser may provide advice on the following areas, subject to their authorisation:

• savings and wealth creation;
• financial management;
• investments including direct shares;
• superannuation;
• pre-retirement;
• retirement;
• self-managed superannuation funds;
• financial protection and insurance;
• estate planning (we do not provide legal advice);
• Centrelink;
• salary packaging;
• business succession; and
• finance and gearing.

See the Authorised Representative Profile below for the specific financial products Lionsgate authorises your financial adviser to advise on and/or deal in.

Initial services include:

• identification of your financial goals and objectives;
• collection and analysis of your existing personal and financial situation;
• investigation and consideration of possible financial planning strategies and products that will assist you to meet your goals and objectives and that are in your best interests;
• presentation of a written recommendation, referred to as a Statement of Advice; and
• implementation of your strategy.

Ongoing services can include:

• revision of your personal and financial situation at suitable agreed intervals;
• discussion of whether recommendations remain appropriate should your personal circumstances or the legislative environment change; and
• implementation of any recommendations made as part of ongoing service to you.

If your circumstances change over time, your initial advice, recommendations, strategies and products may no longer be appropriate for you. Your financial adviser can periodically review this initial advice to determine its appropriateness, or you can contact your financial adviser for a review when your circumstances change.

All fees are payable to Lionsgate. Lionsgate and your financial adviser can be paid by fees or commissions, or a combination, for both the initial and ongoing service. Your financial adviser will discuss and agree both the rate and method of payment with you before any financial services are provided.

Any ongoing service fee agreement will require your financial adviser to send you, on the anniversary of the agreement, a written consent detailing the fees to be deducted under that arrangement over the next 12-month period. You must provide written consent before fees are deducted. When you receive personal advice, your SOA will detail all remuneration and other benefits associated with the advice.

Fees and any ongoing fees may be a fixed rate fee, a percentage, an hourly rate, or a combination, reflecting the complexity of your situation and the time and effort involved. Fees may also include brokerage on direct share trades — an amount marked up on the cost of the trade.

For clients to whom Lionsgate provides financial services relating to life insurance, Lionsgate may receive a commission from the product issuer (usually monthly or annually). Ongoing commissions may be paid for as long as you hold the product. Commissions may be up to 66% initial (inc. GST) and 22% ongoing (inc. GST) of the premium for life insurance products.

For example, for a life insurance product with an annual premium of $1,000 whose product issuer pays 66%, Lionsgate will receive an initial amount of $660. Your financial adviser may receive up to 100% of this benefit, i.e. $660.

If a third party referred you, your financial adviser may forward referral payments or commissions to that third party. These amounts do not involve additional cost to you and will be disclosed in your SOA. All fees in this schedule exclude GST unless otherwise stated.

All fees and commissions disclosed in the SOA are payable to Lionsgate. Lionsgate will forward up to 100% of the amount paid to your financial adviser — for example, if Lionsgate receives $100, Lionsgate will retain up to $0 and pay up to $100 to your financial adviser.

Some product providers may give Lionsgate or your financial adviser non-commission benefits such as entertainment, training and support, or sponsorship. Both Lionsgate and your financial adviser maintain a register, in line with industry standards, to document any alternative forms of payment received. These registers are publicly available and must be provided within 7 days of request.

Lionsgate has no relationships or associations with financial product issuers.

Your financial adviser will collect your personal objectives, lifestyle goals, details of your current financial situation and any other relevant information — typically via a client questionnaire known as a Fact Find. This is assessed by your financial adviser to assist in providing advice that is in your best interests. You have the right to withhold personal information, but this may compromise the effectiveness of the advice you receive. You should read any warnings in the Fact Find and SOA carefully before making any decision relating to a financial strategy or product.

You may specify how you would like to give your financial adviser instructions — for example, by telephone, SMS, email or other means.

Your financial adviser will maintain a record of your personal information, including details of your objectives, financial situation and any recommendations made to you. If you wish to examine your file or receive a copy of your record of advice, please ask your financial adviser and they will make arrangements for you to do so. Lionsgate and your financial adviser are committed to complying with a privacy policy to protect the privacy and security of your personal information — see our Privacy Policy. When advice is provided to you, you may request a record of that advice within 7 years of receiving it, by contacting your Authorised Representative or Lionsgate directly.

Lionsgate maintains Professional Indemnity Insurance that complies with section 912B of the Corporations Act.

If you have any complaints about the services provided, please take the following steps:

• contact your financial adviser and tell them about your complaint;
• if your complaint is not satisfactorily resolved within 3 working days, contact the Lionsgate Compliance Manager by telephone or in writing — Lionsgate will try to resolve your complaint quickly and fairly.

If you do not get a satisfactory outcome, you have the right to take your complaint to the Australian Financial Complaints Authority (AFCA), GPO Box 3, Melbourne VIC 3001, telephone 1800 367 287. Lionsgate is a member of this service.

Lionsgate Financial Group Pty Ltd
ABN 92 140 591 484  ·  AFS Licence 342766
Level 1, Unit 5, 2-6 Kingsway, Cronulla NSW 2230
P: 1300 683 323
E: info@lionsgatefinancial.com.au

The distribution of this Financial Services Guide has been authorised by Lionsgate.